How To Bring Your Human To Work When You Can't Go To Work
The Coronavirus crisis is happening to all of us, but it’s happening to each of us in different ways. Some of us are alone, isolated, while others of us are surrounded by people 24-7. Some of us are working around the clock and for others, things have slowed down. One thing we all share is enormous, unprecedented stress, and an urgent need to take care of our colleagues, our families and ourselves.
In Keswin's book Bring Your Human to Work (McGraw-Hill 2018), she looked at ten ways to make every workplace more human—things like meetings, professional development, etc.—but “being human” boils down to one thing: honoring relationships.
Below are three ways to honor relationships, which is even more important when we can’t physically go to work.
1. Prioritize Relationships: This is the time to be extra intentional about how we are prioritizing our relationships. Pause, take a deep breath, and ask yourself: Does your calendar reflect your values? Check in with your family, friends, colleagues, spouse, and especially—yourself. We've got to put our oxygen masks on first before we can help anyone else.
2. Position Technology: Be aware of which forms of communication can help you better cultivate your relationships at home and at work, especially now. Look at technology along a spectrum from Slack/text on one end to video calls on the other end. Lean toward the end that cultivates more connection (aka, video) when it’s needed, but at the same time know when to put it in its place (out of sight).
3. Develop Protocols: We are in uncharted territory and need some rules of the road to guide us. Keswin shares protocols, tips, tricks and ideas of how to connect employees to each other, clients and customers and the organization.
Be Real: Know Who You are, Speak in a Human Voice, and Empower Employees
This flagship talk is based on Erica’s twenty years as a consultant for some of the most iconic brands in the world, as well as her recent research for her book on what makes a company more “human.” Erica offers powerful case studies and walks leaders and managers through her ten sure-fire ways to help them design a more human workplace. Chapter one of Erica's book is BE REAL, which is number one for a reason: if companies don't do this, nothing else sticks. For anyone and everyone running a business of any size and in any industry, this keynote offers unique and practical ways to connect with customers and employees in an authentic—and much more effective—voice.
Manage Millennials with Ease: Just Honor Relationships
For businesses who want to attract and retain early-career professionals, Erica offers innovative ways to honor relationships, which is critical for those who want to keep their business current, connected, and relevant to every generation. She helps leaders and managers understand the values that are most important to this generation and shows them how to cultivate a culture of diversity, inclusion, and flexible work practices.
Play the Long Game: Make Your Business Truly Sustainable
In today’s purpose-seeking economy, top talent and valuable customers are all demanding that businesses be held accountable for everything from environmental impact, to diversity, to flexible work. This keynote offers leaders and managers dynamic case studies and an actionable roadmap for investing in the long game.
Find the Sweet Spot: It’s Between Tech and Connect
This keynote is targeted to managers and leaders who find themselves up against the wall of the digital deluge, and want to make a change. Erica offers real-world case studies and shows people practical ways to find that sweet spot—leveraging all that’s great about technology, while at the same time learning how to disconnect to reconnect.
Truly Human Diversity and Inclusion Requires One Thing: Be Intentional
Study after study make it clear that truly diverse teams perform better than groups where everyone is cut from the same cloth. In this keynote, Erica calls upon her twenty years of research and consulting to help leaders bring all kinds of humans to their workplace. By focusing on intentional work practices—the how, when, and where employees contribute to a company's mission—leaders can develop a truly diverse, and ultimately sustainable workforce.
VIRTUAL PROGRAMMING: In this virtual series, Erica Keswin unlocks the ten things business leaders and teams can do now to create a workplace that’s more connected, effective, and innovative in this increasingly digital world
A workplace strategist who has worked with iconic organizations from the NFL to NASA, ERICA KESWIN's book Bring Your Human to Work is an Amazon and Wall Street Journal bestseller and she is in-demand to deliver her compelling, game-changing advice in virtual engagements. In this virtual series, Keswin unlocks the ten things business leaders and teams can do now to create a workplace that’s more connected, effective, and innovative in this increasingly digital world. Recently she participated in The Wall Street Journal's Next Wave virtual series on honing an adaptable mindset for a new reality, and discussed how to maintain strong relationships with clients and colleagues from home with FQ on Facebook Live. Audiences rave, “The workplace is changing with new faces, new technology, and new expectations. Few are better positioned to speak... on the convergence of these forces than Erica Keswin. If you’re looking for a trusted advisor who can help you understand where things are and where they’re going in the new world of work, I strongly encourage you to reach out to Erica.” (Bloomberg LP), "Erica’s latest research into how technology is changing relationships, quality of life and employee engagement in the workplace is truly ground-breaking and is having a real impact on organizational performance. I would highly recommend engaging Erica for any organization that is looking to more effectively address the role of technology in the workplace and its impact on employees." (Mercer Inc.)
Virtual Programming: Erica Keswin unlocks the keys to a thriving, creative workplace (even when remote)
A workplace strategist who has worked with iconic organizations from the NFL to NASA ERICA KESWIN's book Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That is Good for People, Great for Business, and Just Might Change the World is an Amazon and Wall Street Journal bestseller as Keswin is in-demand to deliver her compelling, game-changing advice at virtual engagements nationwide. Recently she participated in The Wall Street Journal's Next Wave virtual series on honing an adaptable mindset for a new reality, and discussed how to maintain strong relationships with clients and colleagues from home with The Female Quotient on Facebook Live.
An informative and powerful guide on how relationships are the most powerful driver of success for individuals and companies striving to attract and retain talent and loyal customers, Keswin's book offers invaluable lessons on leadership, productivity, and competitive edge. It was featured in Forbes' "10 Inspirational Books For Success In Work And Life," and Keswin's insights on connection amid the coronavirus have been featured in Forbes-- "We Used to Hide Behind Our Screens-- And Now They're a Lifeline", Thrive Global--"Staying Human while Working from Home", and Business Insider-- "3 ways to stay connected and not feel lonely".Watch Erica Keswin's keynote at WorkHuman >>
Erica Keswin's message on humanity in the workplace is exactly what people want to hear today
Bestselling author and workplace strategist ERICA KESWIN focuses on something very old school that is a refreshingly innovative practice today: being a human being at work and in life. Keswin works with organizations across industries on how to reintroduce their humanity into the work they do and into their lives with their loved ones, and she has mountains of evidence that point to why this work is so crucial. Keswin highlights how our society has gone through waves of innovation, transformation, and recalibration. The industrial revolution was innovative; it transformed American industry and manufacturing and helped develop the wealthiest nation on the planet. Now, however, we're seeing the side effects of that innovation, and impact that we didn't account for, so we're recalibrating. We're introducing clean energy, efficient vehicles, organic foods, safer employee measures, and the list goes on. The same has happened with the information age. We innovated, we transformed, and now we're recalibrating. This is where Keswin comes in. Her research and her simplified, easy to digest, takeaways make it possible for audiences to draw the line between where they are and where they want to be. Yes, we live in a connected society--that's not changing--but it doesn't have to come at a cost of our fundamental human experiences. Her book, Bring Your Human to Work, is exactly what people want and need today. It's the recalibration we're all looking for and craving in our professional and personal lives.
Erica is a workplace strategist who has worked for the past twenty years with some of the most iconic brands in the world as a consultant, speaker, writer and professional dot-connector. She helps top-of-the-class businesses, organizations and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch.
Erica is the Founder of the Spaghetti Project, a platform devoted to sharing the science and stories of human connections with global brands, community groups, teams and individuals. Inspired by a 2015 Cornell study showing that firemen who eat together are better at their jobs (they save more lives!), and as a hats-off to the firemen and their go-to firehouse meal, she calls her work the Spaghetti Project. Because left to our own devices, we’re just not connecting.
Erica received her MBA from the Kellogg Graduate School of Management at Northwestern University, a pioneer in teamwork and collaboration, and her BA from the University of Vermont.
Her latest book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That is Good for People, Great for Business, and Just Might Change the World, a Wall Street Journal bestseller in its first week, serves as a powerful guide to a workplace revolution that honors relationships and puts people first.