Tactical Empathy: Negotiation Secrets from an FBI Negotiator
Inspired by his Wall Street Journal bestselling book Never Split the Difference, FBI hostage negotiator Chris Voss shares one of the most powerful tools for successful negotiation: tactical empathy. In this riveting program, he shares how empathizing with the ‘other side’ can lead to true collaboration and a win-win solution in business and in life.
Communication Skills & Strategies to Get What You Want
Former FBI lead hostage negotiator Chris Voss delivers high-powered communication skills and strategies in this motivational talk. A dynamic speaker, Voss debunks the myths of negotiation, sharing actionable takeaways and game-changing insights, inspiring audiences to approach negotiation conversations in an entirely new way and get more of what they want out of life.
Chris Voss, author of WSJ bestseller ‘Never Split the Difference’, shares his blueprint for success in real estate in ‘The Full Fee Agent’
Former international FBI hostage negotiator CHRIS VOSS shares his proven blueprint the real estate business in his latest book The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional. Drawing on a methodology he developed throughout his 24-year tenure in the Bureau and as the Founder & CEO of The Black Swan Group, Voss reveals how to get more business and – more importantly – do business in a better way. Leveraging his many years of experience in international crisis and high-stakes negotiations, the bestselling author shares unmatchable strategic insights to build stronger relationships in a shorter period of time – enabling audiences to negotiate deals they never thought would be possible.
Voss is the author of the Wall Street Journal business bestseller Never Split the Difference: Negotiating As If Your Life Depended On It, which has been called eye-opening and empowering by readers and critics alike. In The Full Fee Agent, the expert negotiator illuminates how to transform tough conversations into effortless ones, make more profitable deals with less stress, and feel more authentic and balanced than ever before. In his unique programs, Voss delivers globally proven techniques to the business world for blockbuster results.
Chris Voss has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.
Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), and the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.
During Chris’s 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.