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Karen G. Mills

  • Administrator of the U.S. Small Business Administration (2009-2013)
  • Former Member of Obama Cabinet and National Economic Council
  • Senior Fellow, Harvard Business School
  • Author of Fintech, Small Business & The American Dream

Small business expert, author, and venture capitalist Karen G. Mills is a leading authority on U.S. competitiveness, entrepreneurship, and innovation. Mills is a Senior Fellow at Harvard Business School, served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration (SBA) from 2009 until 2013, and was a member of the President’s National Economic Council. During her tenure at the SBA, Mills took steps that led to record-breaking years for lending and investments in growth capital. Additionally, her efforts helped small businesses create regional economic clusters, gain access to early-stage capital, boost exports, and tap into government and commercial supply chains.

Mills is the author of Fintech, Small Business & The American Dream: How Technology is Transforming Lending and Shaping a New Era of Business Opportunity (second edition to be released in 2024), as well as numerous other publications on fintech, innovation policy, and the supply chain economy. She is a venture capitalist and the President of MMP Group, Vice Chair of Envoy, and a Director of several Churchill Capital entities. Mills is a trusted voice on how new technologies are revolutionizing how small businesses can leverage growth and economic opportunity, and how institutions large and small can be a catalyst for innovation and change.

 
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Past Hosts Include:
  • Lenders One Conference
  • PayNet
  • Money 20/20
  • Federation of Small Business (FSB)
  • SourceMedia
  • Intuit (Quickbooks Connect event)
  • LendIt
  • Zions Bancorporation
  • Harvard Graduate Council
  • Barlow Research Associates
Working with Karen Mills was an absolute pleasure. Her speaking engagement was so well received and in turn we had many bankers request [a video of] her presentation. Karen definitely added to the success of our event and we were so glad she attended our dinner as well. I hope we have the opportunity to work together again.
More rave reviews

"Karen was fantastic – both at the Women’s breakfast and in the keynote. Loved working with her."

-Lenders One Conference

"I asked Karen to lead the Small Business Administration because I knew she had the skills and experience to help America's small businesses recover from the worst economic crisis in generations and that's exactly what she's done. She has played a leading role in my Administration's efforts to support start-ups and entrepreneurs."

-President Barack Obama
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Importance of small businesses to US economy, how the pandemic affected small businesses disproportionately, and more | Harvard Business School - Get Sharable Link
Talks & Conversations with Karen G. Mills
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Artificial Intelligence: Will AI Create a Small Business Utopia?

From her success as an investor, business owner, and policymaker to her seminal research at Harvard Business School, KAREN G. MILLS is a leading voice in how artificial intelligence is driving change at an unparalleled pace across the small business sector, with significant implications for our nation’s economy. As technology opens the doors to vast troves of data, opportunities are emerging to create new insights on a small business’s health and prospects. In a future where business owners can more clearly interpret trends and help them plan more effectively and where lenders can better understand their creditworthiness, a “Small Business Utopia” is possible. Mills offers insights and predictions on how small businesses can leverage innovative technology to improve longevity, drive growth, and prepare for the future.

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Fintech: How Technology is Transforming Lending and Shaping a New Era of Business Opportunity

Fintech innovators are disrupting nearly every aspect of the financial sector, ushering in a new era of opportunity and innovation for small business owners while traditional banks scramble to catch up. In this substantive, engaging, and actionable talk, KAREN G. MILLS takes audiences behind the in-depth research of her new book Fintech, Small Business & The American Dream to reveal how technology will transform the small business lending market and facilitate entrepreneurship, and how traditional lending institutions can create an impetus for innovation and change. Drawing on her extensive experience as former head of the U.S. Small Business Administration (2009-13) and current fintech backer, Mills provides in-depth analysis and tangible takeaways on fintech’s implications for both small businesses and the economy at large. Covering key issues such as the historical role of credit markets, the dynamics of innovation cycles, and the policy implications for regulation, Mills customizes her talk for bankers, investors, and regulators.

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Leading in Uncertainty: How an Entrepreneurial Mindset Can Overcome Challenges and Disruptions

An entrepreneurial mindset is not just for running a business, it’s a leadership quality that often defines success, progress and innovation. Thinking outside the box to confront disruption, challenges or simply the unknown is what America’s entrepreneurs – and business leaders – must do every day. Throughout her career KAREN G. MILLS has drawn on innovative and entrepreneurial approaches to succeed at the highest levels of both business and government. When she joined the White House economic team at the height of the Great Recession, her bold actions helped save small businesses owners trapped by frozen credit markets. Karen’s unique experiences in Washington and as a venture capitalist offer practical and inspirational insights for leaders of any organization.

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Where are the New Jobs? Optimism and Opportunity in America’s ‘New’ Economy

Americans should be optimistic about the opportunities available in the “new” economy. While the first two decades of the 21st century have been marked by tepid growth, a great recession and a global pandemic, bright spots are emerging that are driving the creation of good-paying jobs and economic opportunity. Economic forces are shifting and key players – including entrepreneurs and small supply chain companies – are proving their resilience through reinvention and innovation, supported by a growing movement of collaboration between government, philanthropy and business sectors. With unique perspective and insight gained from her successful leadership at the highest levels of both business and government, KAREN G. MILLS will share why she’s optimistic and believes this cross-sector collaboration may well define the 21st century economy.

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In a Fintech Future, Who Will Be the Winners and Losers?

Fintech innovators are disrupting nearly every aspect of the financial sector. Nowhere is this more apparent than in the small business economy. While the loan application process at banks can take weeks, fintech startups are putting capital in the hands of small business owners within days, and even minutes. It's a classic David vs. Goliath story, with online startups taking market share from community banks and Wall Street giants alike. But the truth is, sometimes David wins, sometimes Goliath wins, and sometimes the right solution involves a combination of the two. From leading a $100 billion loan portfolio at the U.S. Small Business Administration to her seminal research at Harvard Business School, KAREN G. MILLS continues to have a front-row seat to how this dynamic and evolving financial sector is changing the landscape and opportunities for small businesses and our nation’s economy. In this highly-competitive space, Karen offers game-changing insights and analysis for convenings of community bankers, regional banking executives, internal bank leadership teams and fintechs.

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The Small Business Playbook: Three Keys for Growth and Success

America’s community of nearly 30 million small businesses is diverse. From manufacturing suppliers and distributors to Main Street shops and tech companies, they collectively drive job creation, innovation and our nation’s competitiveness. Quite simply, their success is America’s success. Yet the challenges facing small businesses can be numerous and daunting. Drawing on her success as a small business owner and investor, to her leadership at the U.S. Small Business Administration in Washington, KAREN G. MILLS has the playbook for helping small businesses successfully tackle the challenges head on. As you convene your suppliers, distributors, franchisees and members, let Karen share the Small Business Playbook for getting (1) the money, (2) the customers and (3) the skilled workforce to grow and succeed.

Books by Karen G. Mills
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Biography
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