The Psychology of Customer Relations
In this powerful and insightful presentation, Ty Bennett expertly breaks down the psychology behind customer service and your organization’s growth and retention. From every level of leadership to every level of your team, the culture and communication you foster equate either to customer relationships for life – or a revolving door. Either high volume, high retention – or low productivity and the high cost of new customer acquisition. With practical strategies, Ty helps your team create a customer loyalty that will rival the best of competitors.
In this game-changing keynote Ty will share how to:
In today’s world, excellence in service is the difference between status quo and top of the competitive ladder. Customer expectations are at an all-time high – and their tolerance at an all-time low. Invite Ty Bennett to share the skills, strategies, and psychology that will bring growth-producing results for your organization.
The Power of Influence
Regardless of the type of company, or the role you play in it, you are in the business of people. Because of that, great leadership is the driving force behind growing your business.
How do you become a good leader? Through influence.
How do you become a great leader? By using influence and integrity to engage and inspire others.
Based on his highly rated book, The Power of Influence, Ty shares his philosophies and tools for increasing your influence and impact as a leader.
Ty’s humorous, insightful and interactive presentation will send attendees home as better leaders-making for better and more profitable businesses.
The Power of Storytelling
People love stories. More importantly, stories engage emotion which prompts people to respond, take action, adopt your ideas and buy your products.
The author of The Power of Storytelling, Ty has been described by audiences around the world as a master storyteller. In this program, he teaches the art of storytelling as a key communication and influence strategy, He provides attendees with the mindset, skillset and toolset to be an effective storyteller.
Having built a $20 million business while still in his twenties, Ty has used the skill set of storytelling to sell tens of thousands of dollars in product as well as to inspire his own organization and thousands of audiences from stage.
Present Like a Pro
You know your material, you are an expert in your field and are up to date on essential information, however…..
Join keynote speaker Ty Bennett to learn The Power of Influential Presentations.
When Ty was 21 years old, he and his brother Scott started a business in direct sales, which they built to over $20 million in annual revenue while still in their twenties. Since that time, he has developed over 500 sales managers globally with sales and leadership in 37 countries. As a young entrepreneur, Ty continues to engage his team’s focus to grow sales. He uses the power of influence and storytelling to get buy-in to the vision of growing their multimillion-dollar sales organization.
With a natural ability to engage and empower others, Ty draws on his experience in the trenches to share real and tangible techniques about the principles of leadership that continue to create his success. The founder of Leadership Inc., who has been featured as one of the Top 40 Under 40, Ty is a young fresh voice providing interactive presentations that are engaging, dynamic and inspiring.
His clients include some of the most recognizable brands in the world such as: Coca-Cola, Subway, Wounded Warrior Project, Blue Cross Blue Shield and Remax. Ty has shared the stage with celebrities, Olympians and world-renowned thought leaders such as President Bush and President Clinton.
Ty’s best-selling books – The Power of Influence and The Power of Storytelling: The Art of Influential Communication - are used in graduate courses at multiple universities including MIT, as today’s version of “How to Win Friends and Influence People.”
In June 2014, Ty Bennett received the CSP Designation. At just 32 years of age he is one of the youngest ever to receive the award in the shortest amount of time. Less than 5% of speakers earn the CSP honor.
Ty lives in Utah with his wife Sarah, daughters Andie and Lizzy and sons Tanner and Drew.