"Tony they loved you. It was perfect. Our conference was successful and you were a big part of that. Thank you again. "
- Case Management Society of America"Tony Alessandra’s talk exceeded our expectations. He worked with our team to understand our company’s business objectives and business dynamics and his message was right on target. Tony skillfully taught our reps how to identify customer types and also drove home the importance of taking care of our customers and how it benefits sales reps and our company"
- Rhonda F. Rhyne, President, CardioDynamics - The ICG Company"I look back at my first introduction to your methods and not only did it save my sales career, it helped build the most successful privately owned residential alarm company in the United States. I always used what you taught me even after I sold that company and did construction and development work for ten years. When the economy took a turn for the worse in 1990 and 1991, I decided to start selling telecommunication equipment and the first thing I did was bring you back in to my life and introduce you to my sales team. Tony, the impact you had on them and the industry was also remarkable. We went from $700,000 to $18,000,000 in six years and started the company that I am now planning my succession with. We have 110 companies that you have lectured to, all of which have read and learned from your teachings. TAG National has made some remarkable changes in this industry and your methods have had a major impact on our members. I just wanted to thank you for being a part of my life and let you know when I am asked what or who has had the most significant impact on my life and success, I always say you. "
- TAG National"Tony Alessandra's presentation at our Wealth Management conference was an intriguing, motivational, and very applicable talk for our audience. We are very pleased with Tony's presentation and its message. It was a motivational close to our conference. "
-M & I Wealth Management"Tony Alessandra turned me into a hero! After completing his session on The Platinum Rule, I immediately became the most popular person at my event. The high praise for Tony's presentation was overwhelming and somewhat embarrassing. Thanks Tony! I couldn't have done it without you! I am looking forward to working with you again. "
- Chain Store Age Magazine"Tony's program was a tremendous success at our event. I received many great comments on his presentation. What we particularly liked about Tony, was the value of his content for our audience. Most were able to take away information that they can put to practice immediately in their sales conversations. He was both informative and entertaining in his presentation. We would highly recommend Tony to any organization looking for a speaker that would be well received, entertaining, and interesting for their sales team. "
- Herff Jones Photography"Dr. Alessandra's presentation was entertaining and the messages powerful. He brought to life the concept of 'Moments of Magic' for our management team. The group was delighted by the presentation and left the conference eager to apply the concepts and learning’s. Overall the feedback from participants has been extremely positive. When doing a wrap up exercise many noted that the biggest surprise for them and/or biggest delight for them was Dr. Alessandra's presentation. The messages and delivery were powerful and made a very strong impact on our team."
- Aviva Canada Inc."Thank you very much for a very well prepared and delivered Keynote Speech for our Conference. Your experience and enthusiasm get transferred from the stage to the audience and everyone leaves inspired. You have a special talent for connecting with your audience. Thanks again for helping us succeed with our Conference. "
- Health Connect Partners"The presentation Dr. Alessandra recently gave at our Top Producer Event was a resounding success. Not only was the information timely and relevant to our industry, it crossed to personal communication skills and individual development. Thank you... and we look forward to working with you again! "
- SII Investments"We asked for and you delivered an hour to remember! You met and exceeded my expectations. You were well prepared, applied the material that we requested and delivered a high-energy presentation. Thanks!"
- Corporate Communications"Tony Alessandra’s delivery was exceptional. His mix of business ideology and humor was perfect for our audience. It was a tremendous learning experience for our managers, who are eager to apply the 'Apostle' principle in the field. Thank you for an outstanding and customized presentation."
- The Davey Tree Expert Company"Tony Alessandra delivers an exuberant presentation, one that captivates the audience from its inception and keeps them attentive and alert (and laughing) throughout the program. His ideas are easily adaptable to our operations in the field and will be easy to communicate to all levels of management with his easy-to-understand visual tools."
- Gameworks, Sega Entertainment USA, Inc."You delivered exactly what I had hoped for after an exhausting and emotional series of prior presenters. Quite a tough act to follow. "
- Pfizer, Inc."How do you translate typically mundane topics like Customer Loyalty and Embracing Change into a delivery using common words and levity that the entire breadth of an organization can understand and remember? Tony Alessandra. If you hear him once, then you will want to hear him again! "
- Thermo Finnigan"Tony Alessandra totally engaged my sales team from minute one. He incorporated our language into his presentation and made the audience believe he understood everything about our business. There were a lot of 'take-aways' that will stick with my team for a long time."
- AstraZeneca"Tony Alessandra's presentation was right on the mark! I have often recommended Tony to other groups, based on the outstanding presentation he did for a marketing conference I was involved in for another organization 15 years ago. It was a pleasure having the opportunity to engage Tony again for NPA's annual convention this year. His presentation was perfect! (How do you make the ‘best’ better?) The overall audience reaction to Tony's presentation was outstanding!"
- National Parking Association"What a pleasure and honor to have worked with a professional of your caliber! On behalf of the American Fence Association, we would like to extend our sincere thanks. I do hope we will have an opportunity to work with you again. "
- American Fence Association"Tony is a record holder in terms of average customer feedback scoring 4.97 in the scale of 1 to 5. "
- Estonian Conference Center"Tony, I was very pleased with your presentation. It was well received, the connection was made as I had hoped, and the ‘verbal’ responses I heard were very positive. Many of the presenters reflected back to your talk on a number of occasions."
- Boston Scientific"Your program was excellent! It exceeded our expectations and the audience expectations. You gave us very useful content and you explained it in a simple and very didactic way. The audience was really connected with you and your content. They perceived your presentation as a tool to improve their sales and their communication with customers. "
- C.A. Editora El NacionalThe Platinum Rule
Relationship Strategies for Building Customer and Employee Loyalty. Most of us never figure people out. We just ricochet through life, getting along with some people and dealing as little as possible with others because they're so different from us. In this HIGHLY entertaining and insightful program, Tony Alessandra shows you how to practice The Platinum Rule: "Do unto others as THEY would like done unto THEM!" Once you understand and master The Platinum Rule, you'll be able to build bridges to people of any style in any business or personal situation. The Platinum Rule content is practical... accurate... and immediately usable. Here's what you'll learn:
How to Develop Your Charisma as a Leader
What impact could you have on your employees or colleagues if you decided to unleash your TRUE charisma? How would it feel to be in command of such influence? Can you imagine just how much this would enhance your leadership influence and other areas of your life? As an applied behavioral scientist and human relationships expert, Dr. Tony Alessandra has spent his career studying the different ways people interact with each other. His research (in his Charisma book) revealed several specific qualities charismatic people demonstrate. These “magical” qualities are present in everyone to varying degrees. The people we think have a lot of charisma have just developed their qualities to a higher level than most. In this program, Dr. Alessandra uses his research to create a simple, yet powerful, system to help you strengthen your charisma and become a more effective leader.
How to Get and Keep Customers... For Life
Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra discusses the importance of a customer-driven focus including key insights for creating customer intimacy, customer retention, and customer satisfaction. In this dynamic program, he reveals strategies for turning moments of misery into moments of magic for your customers and shows how everyone in your organization can increase customer loyalty by:
Collaborative Selling
How to Gain the Competitive Advantage in Selling. Selling today has evolved from a transactional, one-shot sale mentality to building lifetime customer relationships; from persuading and telling to problem solving and helping; from low-price selling to value-added selling. In this interactive session, Tony shows your sales and service reps how to become a solution consultant by focusing more on studying customer needs and assuring customer satisfaction than on pitching product features. Some of the guiding philosophies of this program include:
Dr. Tony Alessandra helps companies turn prospects into promoters. He is two speakers in one... a professor and a performer, or as one client put it – he delivers college-level lectures in a comedy store format. Dr. Tony offers audiences the opportunity to enjoy themselves while learning practical, immediately applicable skills that positively affect their relationships with prospects, customers and co-workers. His focus is on how to create instant rapport with prospects, employees & vendors; how to convert prospects and customers into business apostles who will “preach the gospel” about your company and products; and how to out-market, out-sell and out-service the competition.
Dr. Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, Internet entrepreneur, business author, and hall-of-fame keynote speaker. He earned a BBA from Notre Dame, an MBA from the Univ. of Connecticut and his PhD in marketing in 1976 from Georgia State University.
Tony is CEO of Assessments 24x7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments.
He is also a prolific author with 30 books translated into over 50 foreign language editions, including the newly revised, best-selling The NEW Art of Managing People; Charisma; The Platinum Rule; Collaborative Selling; and Communicating at Work.
He is featured in over 100 audio/video programs and films, including DISC Relationship Strategies; The Dynamics of Effective Listening; and Gaining the EDGE in Competitive Selling. He is also the originator of the internationally recognized behavioral style assessment tool - The Platinum Rule®.
Dr. Alessandra was inducted into the NSA Speakers Hall of Fame in 1985. In 2009, he was inducted as one of the “Legends of the Speaking Profession;” in 2010-2014, he was selected 5 times as one of the Speakers.com Top 5 Sales/ Marketing/ Customer Service Speakers by Speaking.com; in 2010, Tony was elected into the inaugural class of the Top Sales World Sales Hall of Fame; in 2012, he was voted one of the Top 50 Sales & Marketing Influencers; and also in 2012, Dr. Tony was voted the #1 World’s Top Communication Guru.
Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Tony's polished style, powerful message, and proven ability as a consummate business strategist consistently earn rave reviews and loyal clients.