CELEBRATING 80 YEARS OF SHAPING THE MARKETPLACE OF IDEAS MY SPEAKER LIST () 646.227.4900

Clara Shih

  • Senior Advisor and Founder, Meta Business AI
  • Former CEO, Salesforce AI
  • TIME100 AI Leader
  • Board of Directors, HubSpot

Everyone says AI is changing everything. Clara Shih shows how, where, and what comes next.

A TIME100 AI honoree and one of the architects behind enterprise AI adoption, Clara Shih sits at the center of how artificial intelligence is actually being used by businesses today. As Senior Advisor and Founder of Business AI at Meta, she is building AI agents for over 200 million businesses across WhatsApp, Facebook, and Instagram, redefining how companies engage customers, automate operations, and grow. Previously, as CEO of Salesforce AI, she led the creation and monetization of Agentforce, and as CEO of Service Cloud, scaled it into Salesforce’s largest product line at $10B in annual revenue. Earlier, she founded and led Hearsay Systems for over a decade, pioneering AI-powered customer engagement backed by Sequoia and NEA.

On stage, Shih translates AI from abstraction into execution. She gives organizations a clear view of what is working now, what is coming next, and how to apply AI in ways that drive real business outcomes. Drawing from experience at the highest levels of Meta, Salesforce, and the startup ecosystem, she equips leaders to operate smarter and compete in an AI-driven economy where hesitation is the biggest risk.

 
Clara Shih headshot
Past Hosts Include:
  • Spark New Zealand
  • Mortgage Bankers Association (MBA)
  • IAB Technology Laboratory
  • Apollo Global Management
  • Scholastic
  • Ontario Teachers Pension Plan
  • Australian Institute of Company Directors (AICD)
  • National Association of Corporate Directors (NACD)
  • McKinsey & Company Annual Partner Meeting
  • New York Life Insurance Company
Shih clearly articulates the opportunity for businesses on the social web, breaking it down into simple, actionable steps for companies to reach and connect with customers and prospects from around the world.

Clara Shih: What No One Tells You About Entrepreneurship | Stanford eCorner - Get Sharable Link
Talks & Conversations with Clara Shih
Expand section

AI: Where Opportunity Meets Disruption, Governance, and Risks

Meta's Head of Business AI CLARA SHIH breaks down how artificial intelligence is reshaping business models, redefining competition, and introducing new governance challenges. She cuts through the noise to show where the real opportunities are, what risks le

Expand section

7 Habits of Highly Successful Enterprise AI 

Drawing on her experience building AI at scale, CLARA SHIH outlines the defining behaviors of organizations that are actually winning with AI. From leadership alignment to execution discipline, she reveals what separates experimentation from impact and how companies turn AI into measurable business value.

Expand section

AI in the Boardroom: Oversight, Accountability, and What Directors Need to Know

TIME Magazine "Architect of AI" CLARA SHIH equips boards and executive teams with a clear framework for governing AI. She covers the critical questions directors should be asking, how to evaluate AI investments, and how to build fluency at the leadership level to guide responsible and effective adoption.

 

Expand section

Impact of AI and Automation on Jobs and Economy

As AI reshapes roles, workflows, and entire industries, CLARA SHIH unpacks what it means for jobs, talent, and economic growth. She offers a grounded view of what is changing now, what is coming next, and how organizations can prepare their workforce for an AI-driven future.

Expand section

How to Futureproof Your Company's AI Strategy

Enterprise AI Pioneer CLARA SHIH shares how organizations can build AI strategies that last beyond the current hype cycle. She outlines how to stay adaptable as the technology evolves, where to invest, and how to position your company to compete in a landscape where AI capabilities are constantly shifting.

Books by Clara Shih
Expand >
Biography
Expand >