Anders Sorman-Nilsson
- Global Futurist and Innovation Strategist
- Thought Leader on Disruptive Thinking, Change Management and Digital Adaptation
- Founder, strategic think tank Thinque
- CISCO
- Harcourts
- Colloquy
- ServiceSource
- Eli Lilly Pharmaceuticals
- Adobe Symposium The Digital Experience Conference
- Mercedes Benz
- Pernod Ricard Winemakers
- CEB
- Micro Beef Technology
"Anders attended our HR team workshop to engage the team in disruptive thinking and how we can be innovative in HR. It was a fantastic session which not only gave the team insight into what other companies are doing and societal trends but also supported giving them permission to experiment and try new ways of doing things. This has energized the team's desire to becoming trend setters rather than followers in the HR space."
-Pernod Ricard Winemakers"Connecting quickly and effectively with our audience, Anders’ preparation, passion, and energy provided a high value experience for our valued customers."
-Micro Beef Technology"We had such overwhelming feedback from the day and in particular your keynote to our dealer principals. You really captivated the audience and gave them a lot to think about, so thank you!"
-Mercedes Benz"Anders is professional and easy to work with, gently bringing the audience into his world with an understated charisma that really brings his story to life. I was delighted with his participation in our client conference as the keynote speaker."
-FIS Global"Anders presentation was an unexpected experience that I can only describe as astonishing."
-Harcourts"His presentation on the digital world and how it's changing the ways we engage with our customers was "spot on.""
-Colloquy"Anders is a thought-provoking and engaging speaker. His presentation at a recent customer event we ran was one of the highlights of the day."
-ServiceSource"Anders' professionalism and attention to our needs displayed before and after his presentation was particularly refreshing. He made a great effort to understand our unique audience and address their specific challenges."
-CEB"As always, your presentation was compelling, entertaining and thought-provoking, and you also managed to capture the EFTPOS message perfectly."
-EFTPOS Australia"Excellent, professional, well-structured presentation and good connection to audience, very energetic and engaging."
-Bus Industry Federation"I’ve never seen such positive feedback on our leadership meetings. People really left energized and engaged!"
-ELI LILLY PHARMACEUTICALS"Anders' style is as entertaining and engaging as it is upbeat and informative. From the audience feedback, I know the attendees appreciated your unique take on forces at play in our global business environment and the personal transformations we must all undergo to remain compatible, effective and relevant!"
-The world is filled with friction. Everywhere we go we experience the frictive effects of badly designed “seams”.
Smart brands understand that the future of customer service, great customer experience and the creation of raving fans, lies in their ability to design seamless transitions between physical and digital channels, and to deliberately and empathetically remove friction from our lives.
In a future of the Internet of Things, Virtual Reality, and Artificial Intelligence, the ability of leaders and brands to go ‘seamless’ will distinguish the winners from the losers.
This bespoke tailored presentation will provide:
• A futurephile’s guide to creating seamlessness for your brand and organization
• Showcase how to think and design to avoid the top frictive mistakes of companies in demise
• How to use seamlessness to create raving brand advocates and customer loyalty
As some organizations careen recklessly into the digital future, others are being left behind. Smart companies are however realizing there is an important middle ground – the Digilogue. A place where digital and analogue converge. Where progressive ‘digital’ strategies satisfy a customer's mind while the old fashioned ‘analogue’ practices sooth their hearts. This customized presentation will provide:
• Appreciation of the parts of your business that simply cannot go digital
• Insights into the real customer experience, the touch points that thrill them by speaking to their hearts and not their head
• Understanding of how to develop your digital ‘story’ in a way that actually attracts business
• Recognition of why customer service will never be replaced, but reborn in the Digilogue
Having your finger on the pulse of the market place has never been more important. We are operating in a turbo-charged environment that waits for no one.
Waves of Change is a fascinating 'Did you know?' session covering the three major forces of change that are threatening every business. A perfect session to shake off organizational ‘change apathy’ and prepare your team for what’s next. In this customized presentation audiences discover:
• Insights into the key trends that are already upending your industry
• Tools to harness these game changing trends and use them to reinvent your strategies
• The ability to decode today’s landscape and use it as a way to drive innovation
• How to view change as a wave that can be channeled, rather than a threat




