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Frontline = Bottomline
This program outlines specific and workable strategies to better manage your employees—your talent. It focuses on the understanding that your employees drive your organization. They are your front face. By increasing the percentage of producers who work in your organization and decreasing the percentage of destructive “bodies,” your organization benefits immeasurably.
Producers speed up the decision making process. They enable a faster response to change. They capacitate a more effective use of resources and assets.
With employees committed to your mission, with staff engaged and happy to come to work everyday the possibilities that can be achieved by you and your organization are limitless
Why Should Someone Do Business With You...Rather Than Someone Else?
This fast paced program focuses on strategies to increase your effectiveness in vital business areas. It challenges participants by asking tough questions, since questioning inspires thought, answering motivates action. It provides the wherewithal to recognize and maximize: your resources, the effects of environmental trends and every day opportunities and challenges.
Execute or Be Executed: Tactics to Move Strategic Thinking to Strategic Doing
This program is a wake up call. It addresses a vital issue in business today: the failure to execute.
We all talk about what we want to do, about what we’re going to do—but talk doesn’t move ideas. When Sam asks marketers what is their biggest challenge, most reply that it is the struggle to move their strategies to reality. When he asks, “how would you rate yourself (on a scale of 1 to 10 on implementing your strategy?”—he discovers that the average rating is 6.2. The fact is in today’s marketplace 6.2 just doesn’t cut it.
Recognizing the huge gap between talk and action, this program’s premise is that the engine that drives business today is execution. In order to survive you must execute your plans and strategies.
This program helps participants take what they already know and act upon it. It assists them develop a personal step-by-step approach that enables them to implement their strategies successfully into their everyday work lives. How-to execute questions such as the following, are answered: what steps need to be taken… how to get everyone involved in the execution process… what skills are needed… when to start… how to best use available resources to execute… how technology affects execution… how to keep it going… and many, many more.
It outlines the execution process, emphasizing all the perspectives that effect execution: the customer, the organization, the distribution channel, the people, and technology.
Would You Work For You?: Strategies to Better Your Leadership Skills
This program encourages you to blend together the art and science of leadership with its psychology—enabling you to motivate, to inspire and to ensure your staff take ownership of their roles and responsibilities while you are effective in your role. The program highlights differentiating between being a boss and a leader; discovering where your strengths and weaknesses lie; determining how to energize those who work with you; utilizing all your tools; and developing an ongoing execution strategy.
Compete for Today. Build for Tomorrow: Strategies to Compete Succesfully
This timely interactive program is a positive response to today’s fast-changing and ever-evolving marketplace conditions. It adopts the premise that during these challenging times, (created by accelerated competition and volatile change) you must make smart competitive decisions today, as well as sustain a future-focused approach in order to ensure continued growth for tomorrow.
By focusing on how to compete for today and build for tomorrow, the discussion of how to get ‘there’ from ‘here’ is ever at the forefront.
If I Hear Customer Service One More Time, I'll... : Service Strategies to Achieve Zero Customer Defections
This program provides you with invaluable insights to distinguish your staff and your organization from everyone else in the marketplace. It outlines a new perspective with which to view service. It discusses innovative tools to turn your newfound knowledge into action—to turn intangibles into tangibles. Highlighted are the critical advantages of exemplary service; the moments of truth in every organization; developing excellent service providers; and growing new strategies for the long term.
Differentiate... Or Die: Strategies to Use Differentiation as a Competitive Advantage
Transitional times negate the “business as usual” approach. They offer the perfect opportunity to adopt a bold plan, to take a firm stand to differentiate yourself and your organization from the competition. Presented are viable options to create effective differentiation, to grow your organization, to enhance your profitability and to loyalize customers. This program enables you to discover your unique point of difference and how you can capitalize on it in a marketplace blinded by overexposure.
For 30 years Sam Geist has been listening to everyone tell him how it is, first as owner and operator of The Outdoor Stores, a national chain of sporting goods stores that he grew into a 15 store, $40 million dollar a year business... and after he sold that business, as president of his own marketing and consulting firm.
His business roots and his personal experiences have taught him well about the marketplace's unpredictability. They have provided him with an invaluable double-edged perspective... both as client and marketer.
It is this perspective he began to share six years ago when he finally began telling it like it is - as a professional speaker and consultant who lectures, facilitates workshops and conducts training seminars on sales & marketing, the changing marketplace, differentiation, customer service, merchandising, business strategy and staff motivation.
Sam's programs are customized "ideas" presentations prepared specifically for each audience including an ever growing group of retailers, manufacturers and distributors as well as associations, organizations and local chambers of commerce across North & South America and Europe.
His audiences want to know what's going on in the marketplace and what they can do about it. In his own inimitable style, Sam tells them.
He questions... probes... challenges. He shares ideas... energizes... motivates.
To create a hard copy of the ideas, suggestions and how-to's he presents, Sam writes regularly for a wide variety of North American magazines and trade journals. Sam has written "Why Should Someone Do Business With You… Rather Than Someone Else?" an interactive book on business strategy that has assisted thousands of marketers to re-view, renew and move ahead of the marketplace. His second book, "Would You Work for You?" is a thought-provoking guide that encourages leaders to better see themselves, their relationships and their skills to enable them to lead their organizations effectively. He has also written two short business guides—"Make It Happen: 20 Ways to Execute Your Strategy Every Day" and "Why Should Someone Do Business With You… Rather Than Someone Else: Eighteen Strategies to Get and Keep Customers."
Sam maintains an office in Toronto, Canada, where he resides with his family, as well as operates a branch office in the United States.
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