Technology and the Human Experience- Building Intimacy at Scale
Many think that the more high tech something is, the more impersonal. Sweetgreen has bucked this philosophy, finding a way to use technology to enhance the customer experience, not replace it. They’re building intimacy into the process as they scale their technology, establishing themselves not just as a chain restaurant, but as a brand with a mission. Even as they have grown wildly successful, they have not lost their personal touch with customers. They are committed to consistently innovating the brand while maintaining its foundation and personal experience its customers have come to expect.
Making an Impact
Sweetgreen is on a mission to leave communities better than they found them. As the company has grown, they have also invested in “impact projects” around the country that provide food access and education to underserved communities. From education about healthy eating in schools to mobile farmers markets and continuing education for its employees, Sweetgreen walks the talk.
Power of Partnership
It’s rare that 3 founders of a company are still together and sit in the same office 10 years later. Jonathan, Nicolas and Nathaniel met in college and have grown their business around the fundamental principles of team work, humility and shared values - the same principles of how their own relationship works. Theirs is a perfect example of how these things translate into successful business as well.
Nicolas Jammet is Co-Founder & Co-CEO of sweetgreen, a destination for simple, seasonal, healthy food. Nicolas and his co-founders, Nathaniel Ru and Jonathan Neman, launched sweetgreen in 2007, opening their first location in Georgetown, DC, just three months out of college. The brand’s strong food ethos, embrace of passion and purpose, and investment in local communities has enabled sweetgreen to grow into a national brand with more than 70 locations throughout the country.
In 2015, First Lady Michelle Obama selected Nicolas for the Presidential Delegation to EXPO 2015, an international summit to discuss global nutrition and health as well as sustainable food solutions. He has been recognized as a key innovator in food and business, named to Fast Company’s “Most Creative People in Business,” Inc’s “30 Under 30,” Forbes’ “30 Under 30” and Food & Wine’s “40 Big Food Thinkers 40 and Under.” In 2016, sweetgreen was named one of Fast Company’s “Most Innovative Companies.”
Born and raised in New York City, Nicolas grew up in a family of restaurateurs — the son of André and Rita Jammet, owners of NYC’s beloved La Caravelle. He graduated from Georgetown University’s McDonough School of Business, where he met Nathaniel and Jonathan.