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The New Rules of Retail: Competing in the World’s Toughest Marketplace
Driven by constantly evolving technology, globalization and a saturated marketplace, consumers now have total and instantaneous access to whatever they desire, thus creating an unprecedented level of consumer power and expectations.
The impact of these changes is so profound that all traditional strategic success factors—and the business models necessary to execute them—will become extinct.
Using profiles and case examples of industry giants, we reveal why some retailers are tremendously successful at reaching today’s increasingly elusive and demanding consumer and explain the new mandate for retailers: neurological connectivity, preemptive distribution and value chain control.
Dart is an accomplished private equity consultant and advisor, with more than 20 years of experience leading major strategic transformations and conducting due diligence for many of the largest private equity funds and global retailers. He specializes in due diligence and growth strategy, across all consumer and retail sectors. Dart was recognized by Consulting magazine in 2010 as one of its Top 25 Consultants. He also co-authored The New Rules of Retail, which was featured on three Amazon best seller lists. Dart is a frequent speaker at major conferences and he delivered keynote speeches at the Women’s Wear Daily CEO Summit NYC and the Global Department Store Summits in Paris and Beijing. He is a frequent contributor in the press and was recently profiled in the Personal Journal section of The Wall Street Journal. At Kurt Salmon, he was a senior partner and led the firm’s Private Equity and Strategy Practice. Previously, he was a partner with Bain & Company. He is currently a partner at A.T. Kearney’s San Francisco office.
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