The Five Dysfunctions of a Team
According to Pat Lencioni, teamwork remains the ultimate competitive advantage, both because it is so powerful and so rare. He makes the point that if you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. Based on his runaway best-seller, The Five Dysfunctions of a Team, Pat uncovers the natural human tendencies that derail teams and lead to politics and confusion in so many organizations. Audience members will walk away with specific advice and practical tools for overcoming the dysfunctions and making their teams more functional and cohesive.
Based on the principles in Getting Naked, Pat presents a revolutionary and counterintuitive approach to client service that yields uncommon levels of trust and loyalty. Naked Service, as Lencioni calls it, provokes consultants and service providers to be completely transparent and vulnerable with clients and to avoid the three fears that ultimately sabotage client allegiance. Learn principles like ‘enter the danger,’ ‘tell the kind truth,’ and ‘always consult instead of sell’ that can help you establish a fiercely loyal client base. Whether you are an internal or external consultant, financial advisor or anyone else serving long-term clients—you will glean some powerful tools for overcoming the three fears, and gain a real and lasting competitive edge.
The Untapped Advantage of Organizational Health
Addressing the model in his latest book, The Advantage, Pat makes the overwhelming case that organizational health “will surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage.” While too many leaders are still limiting their search for advantage to conventional and largely exhausted areas like marketing, strategy and technology, Pat claims there is an untapped gold mine sitting right beneath them. Instead of trying to become smarter, he asserts that leaders and organizations need to shift their focus to becoming healthier, allowing them to tap into the more-than-sufficient intelligence and expertise they already have. He defines a healthy organization as one with minimal politics and confusion, high degrees of morale and productivity, and low turnover among good people. Drawing on his experience consulting to some of the world's leading teams and reaffirming many of the themes cultivated in his other best-sellers, Pat will reveal the four steps to achieving long-term success.
How to Keep Your Best People
In this talk, Pat addresses perhaps the most timeless and elusive topic related to work: job misery. Based on his book, The Three Signs of a Miserable Job, Pat delivers a message that is as revolutionary as it is shockingly simple. He dismantles the root causes of frustration and anguish at work: anonymity, irrelevance and immeasurement. In doing so, he provides managers at all levels with actionable advice about how they can bring fulfillment and meaning to any job in any industry. Whether you’re an executive looking to establish a sustainable competitive advantage around culture, a manager trying to engage and retain your people, or an employee who has almost given up on finding fulfillment in your work, this talk will prove immediately invaluable.
Patrick Lencioni is founder and president of The Table Group, a firm dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement.
Lencioni’s passion for organizations and teams is reflected in his writing, speaking and executive consulting. He is the author of eleven best-selling books with nearly five million copies sold. His capstone book, The Advantage, is the pre-eminent source on organizational health and became an immediate best-seller. After twelve years in print, his classic book, The Five Dysfunctions of a Team, remains a weekly fixture on national best-seller lists. Releasing this year in April, The Ideal Team Player, is a much-anticipated follow-up to his team book.
The wide-spread appeal of Lencioni’s leadership models have yielded a diverse base of speaking and consulting clients, including a mix of Fortune 500 companies, professional sports organizations, the military, non-profits, schools and churches.
Pat addresses thousands of leaders each year at world-class organizations and national conferences. Consistently the top rated keynote speaker at major events, Pat shares his insights and inspires his audiences through his accessibility, humor and story-telling.
Named in Fortune magazine as one of the ‘ten new gurus you should know,’ Pat and his work have been featured in USA TODAY, Bloomberg, Businessweek, and Harvard Business Review, to name a few.
Prior to founding his firm, he worked as a corporate executive for Sybase, Oracle and Bain & Company. Pat lives in the San Francisco Bay Area with his wife and four sons.