The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
Discover the passion to reinvent your business and life by taking responsibility, building relationships and creating value for customers and colleagues.
Everyone makes a difference — the only question at the end of the day is, “What kind of difference did you make?”
Based on Mark’s internationally best-selling book on customer service, The Fred Factor, this highly motivational presentation shows you how to:
This program is a powerful way to get everyone from frontline employees to upper management focused on the importance of self-responsibility and creating new value for those with whom we work and live. This presentation goes beyond the workplace to show listeners how to enrich their personal lives as well.
You Don’t Need a Title to be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
Inspire people who aren’t titled leaders to take responsibility, lead when it is appropriate and improve their individual performance to create amazing results.
Mark Sanborn’s high-impact leadership presentation answers the important questions of: “How do we get from where we are to where we want to be?” and “How do we get people who aren’t titled leaders to take responsibility, lead when it is appropriate and improve performance?
Mark will use his leadership expertise to help your audience:
This program presents a practical blueprint for creating leaders at every level in your organization and reaching new heights. Based on Mark’s book, You Don’t Need a Title to Be a Leader, this message will resonate with those who aspire to make a positive difference— regardless of title or position.
The Encore Effect: How to Give a Remarkable Performance in Anything You Do
Achieve the kind of extraordinary job performance that leaves your customers, colleagues and community clamoring for more.
This high-content program presents “The Process” that will virtually assure a remarkable performance.
Drawing on the belief that passion is the fuel for a remarkable performance and his book, The Encore Effect, Mark Sanborn will:
Mark teaches the same methodology for achievement that he has used to become a bestselling author, Hall of Fame speaker and a leading authority on leadership, service and turning the ordinary into the extraordinary.
Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results
Fred is back, but this time the extraordinary has even more inspiring individuals with him! The Fred Factor has sold over 1.6 million copies. In Fred 2.0, Mark Sanborn brings new stories, illustrations and insights that you and your organization can use to create more customer loyalty, innovative products, services and experiences, and to deliver the kind of profitable results that are so elusive to many.
Mark goes deeper into the philosophy and practices of the extraordinary. Drawing from his work with top leaders and organizations, he engages listeners with the why, what and how of taking any job, product or service up a notch. He teaches how to replace money with imagination, build and keep better relationships, and rejuvenate purpose and passion to have more fun and greater success at work.
Mark designs every presentation around the client's needs, but Fred 2.0 typically covers:
Up, Down, or Sideways: How to Succeed When Times are Good, Bad, or In Between
Discover practical ways to prepare for and deal with change—good, bad or otherwise—by focusing on the mindsets and methods that never change.
Predicting the future is easy; predicting it correctly is very hard. Since we can’t be certain of what the future holds, what should we always be doing to ensure our success regardless of what happens?
Based on his newest book, Up, Down or Sideways, Mark Sanborn’s presentation:
In this program, Mark shares his own story of a series of downturns, identifying the mindsets and methods that will help listeners discover opportunities to be successful in any situation.
Leadership Lies and the Truths that Transform: What Leaders Must Do to Crush It Now
You’ve read the management books. You’ve followed the “7 Steps.“ Maybe you’ve even attended an expensive leadership retreat. Yet still you aren’t able to light a fire under your team to perform at world-class levels.
Mark Sanborn urges you to jettison conventional wisdom and “get schooled” by the world’s fastest growing companies and most successful leaders. Mark will go deep to show you what they are doing to spark growth and jolt productivity.
Get beyond the clichés, myths, and downright lies about leading. Learn the truths—some brand new and others timeless—that will transform your leaders and your business.
How the Best Get Better
How do you keep getting better, when you’re already the best? Or what happens when complacency, outdated thinking or weariness stunts performance? What do you do when growth stalls, or when your team is working below its true potential?
The answer: you’ve got to pursue your true potential.
Today’s top performers and top companies often experience a crisis once they’ve moved into the number one spot. It is easy to become complacent and rest on past accomplishments while competitors are biting at your heels. When you’re Number One, there is nobody to emulate. You either keep increasing your lead or run the risk of being overtaken by Numbers Two though Five.
Mark Sanborn has worked with many of America’s best companies. That’s because he has the ability to motivate and teach simple, proven and highly effective ways of thinking and doing that keep individuals and organizations moving forward and gaining new ground. Not only has he learned from working with the best—some 2400 clients—but he’s learned what doesn’t work, too, and can help you change your thinking and supercharge your performance.
Here’s what Mark teaches in How the Best Get Better:
Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and noted expert on leadership, team building, customer service and change.
Mark Sanborn graduated cum laude from The Ohio State University. In addition to his work as a business educator and author, Mark continues to be an active leadership practitioner. Most recently he served as the president of the National Speakers Association.
Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. Mark is also a member of the exclusive Speakers Roundtable, made up of 20 of the top speakers in America.
Mark is the author of eight books, including the bestseller The Fred Factor: How Passion In Your Work and Life Can Turn the Ordinary Into the Extraordinary which has sold more than 1.6 million copies internationally. His other books include You Don’t Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, Teambuilt: Making Teamwork Work, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do and his most recent book, Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. His latest book, Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results was released March 2013.
He has created and appeared in 20 videos and numerous audio training programs. His video series Team Building: How to Motivate and Manage People made it to the #2 spot for bestselling educational video series in the U.S.
Mark’s list of over 2400 clients includes Costco, Enterprise Rent-a-Car, FedEx, Harley-Davidson, Hewlett Packard, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster, ESPN, GM, IBM, Avnet, Sandvik and John Deere.
“We each know how good we have become,” Mark says, “but none of us knows how good we can be. One of the most exciting opportunities we get each day is to pursue our potential.” Mark Sanborn challenges his audiences with this message and provides insights for extraordinary living.