Behavioral and Communication Expert; Author of 14 books including The Platinum Rule, Collaborative Selling and The Art of Managing People

Tony Alessandra shows audiences how to out-sell, out-market and out-service the competition with his high-tech, high-touch sales and marketing techniques.

Visionary Innovator Merging Global Brands and Superstar Musicians

When Fortune 500 companies need to reenergize or reinvent a lagging brand, they call Steve Stoute. In addition to marrying cultural icons with blue-chip marketers (Beyoncé or Tommy Hilfiger's True Star fragrance, and Justin Timberlake for "lovin' it" at McDonald's), Stoute has helped identify and activate a new generation of consumers.

Considered “A McKinsey of Pop Culture,” Stoute's reputation for revolutionizing the relationship between global brands and superstar musicians has been praised by both Forbes Magazine and Bloomberg Businessweek. He has been featured in The New York Times, Adweek, in HBO's documentary The Black List, and in Target's DREAM.DARE.DO campaign for Black History Month. He was inducted into the Advertising Hall of Fame in 2008 and is a featured speaker at conferences around the country.

America's Premiere Business Negotiator, Success Magazine

Described as "America's Premiere Business Negotiator" by Success magazine, Roger Dawson is one of the country's top experts in the art of decision making and negotiating techniques. Mr. Dawson's unique ability to translate the lessons gained in international and corporate negotiations into skills that can be quickly learned makes him a popular speaker for executives and salespeople. Roger Dawson is also the author of several books including the bestseller, The Secrets of Power Negotiating.

Negotiation and Communications Expert ; Co-Author of Negotiating for Dummies; Leader; Humorist

For over twenty years, Mimi has captivated audiences from the Fortune 100 to the just plain fortunate. She’s won acclaim for her rousing keynote speeches, for her compelling workshops, and for her in-house training programs. In today’s marketplace, your audience demands more than a talking head…they want the real deal. Mimi delivers the goods every time, never letting an audience down.

Customer Service Expert ; Bestselling Author

Lisa Ford has over 20 years of experience presenting to businesses, associations and government. She designs content personalized for each audience and the challenges they face. Her presentations focus on customer service, leadership, teamwork and change.

President of Clear Peak Communications; Author of Pitch Like A Girl: How A Woman Can Be Herself And Still Succeed

Ms. Lichtenberg draws upon her 20-year corporate background and her AMP degree from Harvard to address any work-related issue—from strategic career development to defining new market strategies. Ms. Lichtenberg leads her popular Investing in Me, Inc. seminars, which teach attendees to use an entrepreneurial business model for planning and managing their own careers. In addition, she also leads 'Toot Your Own Horn' seminars to help women learn how to sell themselves and their ideas.

Best Selling Business Author ; Member of the Professional Speakers Hall of Fame; Co-founder and Principal of The Value Added Institute

Scott McKain creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your customers and how to stand out and move up, regardless of the economic climate in your industry.

Scott McKain’s calling is business – and his passion is platform presentations. He is a unique combination of vast speaking experience and new, cutting-edge information. His presentations benefit from three decades of experience, combined with his innate talent for articulating successful ideas. McKain has spoken before and consulted for the world’s most influential corporations.

Social Media and Marketing Expert; Chief Marketing Officer & Vice President, Eastman Kodak Company, 2006-2010; Bestselling Author, The Mirror Test

Jeff Hayzlett characterizes big thinking. From creating innovative marketing strategies to appearing on NBC’s hit television show, Celebrity Apprentice with Donald Trump, Hayzlett reaches for the stars, in his career and personal life. Former Chief Marketing Officer (CMO) of the iconic Eastman Kodak Company, Hayzlett is a much sought-after speaker on topics ranging from worldwide business growth, communications, marketing, social networking and mobile marketing. He has become a "Celebrity CMO" according to Forbes Magazine, and organizations around the world are interested in the insights of this social media and marketing expert.

Bestselling Author, First, Break All The Rules, and Now, Discover Your Strengths; Expert on Outstanding Leadership and Management Practices

Marcus Buckingham is considered one of the world's leading authorities on employee productivity and the practices of leading and managing. After graduating from Cambridge University with a master’s degree in social and political science, Mr. Buckingham went to work for the Gallup Organization, where he became a senior consultant. He is one of the top twenty bestselling authors in the ten year history of Amazon.com.

Social Networking Strategist; Author, Relationship Economics; Managing Partner, The Nour Group, Inc.

David Nour is a social networking strategist and the author of Relationship Economics (Wiley, 2008) and The Entrepreneur’s Guide to Raising Capital (Praeger, 2009), a senior management advisor, and a featured speaker for corporate, association and academic forums, where he shares his knowledge and experience as a leading change agent and catalyst for Relationship Economics® - the art and science of business relationships.

Founding Partner, The Peppers and Rogers Group ; Acclaimed Author, The One To One Future

One of the foremost experts on customer relationships, Don Peppers shares his insights on customer relationship management, B2B, e-commerce strategy and Branding.

Co-Founder, Harvard’s Program on Negotiation; Co-Founder, International Negotiation Network; Best Selling Author

For the past 30 years, William Ury has served as a mediator, writer and speaker working with conflicts ranging from family feuds to boardroom battles to ethnic wars in the Middle East. Whether you're interested in reaching agreement in your everyday life or at the global level, Mr. Ury’s goal is to provide you with resources, insights, and inspiration. Based on his many years of experience as well as content from some of his bestselling and award-winning books, Mr. Ury can addresses the following topics in addition to others.  For more information visit www.williamury.com.

CEO, The Aaronson Group ; Columnist, ClickZ.com

Jack Aaronson's success in creating online customer loyalty programs teaches audiences how to attract and more importantly - retain - customers.

Branding and Selling Expert

Rick Barrera is a marketing consultant and author known throughout the Fortune 500 for his extraordinary speaking ability and his unique approach to brand building. His research on the strategies used by breakthrough brands like Hummer, Starbucks, Chico’s, Yellow Freight, WAMU, Lexus, and Google will change your thinking about marketing forever.

Harry Beckwith is the best-selling author of Selling the Invisible, which has been named one of the top ten business books of all time, with over 675,000 copies sold in 14 translations. Lectures Include:

Author, What I Learned from Sam Walton: How to Compete and Thrive in a Wal-Mart World

When Michael Bergdahl speaks, people don't just listen. They learn. Experience, insight, and a powerful, personable presence combine to make Michael Bergdahl the must-have speaker for any business that's serious about competing in today's market. With an upbeat, high-energy style that entertains as it teaches, his presentations make complex business strategies and tactics easy to understand and apply.

High-Value Relationships Expert; Best-selling Author

Jim Cathcart, CSP, CPAE is a Motivation Expert, founder and president of Cathcart Institute, Inc., Advisor to the Schools of Business at Pepperdine University and California Lutheran University and one of the most widely recognized professional speakers in the world. As the author of 14 books and scores of recorded programs, his students number in the hundreds of thousands.

The World's Best Negotiator; Author, Negotiate This! By Caring But Not T-H-A-T Much

In his speeches Herb Cohen offers step-by-step strategies you can use immediately to negotiate more effectively. Best of all -- he does it with a sense of humor -- using real life anecdotes that bring his principles to life. Herb shows audiences why it's important to care -- but not that much. He explains how to: influence the other side's decision-making process; make better deals by creating better options; transform reluctance into commitment; achieve more from a position of less leverage; employ the magic words that relieve stress and bring success; and develop specific strategies that will transform opponents into allies. Herb Cohen offers comprehensive yet humorous illustrations on the key principles in successful negotiating to insure a win-win situation on both the corporate level and in personal life.

The Customer Service and Emotional Brand Building Guru! ; Bestselling Author ; Consultant and Trainer

Scott Deming is on a mission – to bring emotion, sincerity, caring and humanity back into customer service. Scott Deming is on a mission – to impact as many people and as many organizations as possible with a simple message and a tried and true process. Scott Deming is on a mission – to teach executives, management and staff that everyone is in this together. And finally, Scott Deming is taking his nearly thirty years of advertising and marketing experience and showing proof positive that RELATIONSHIPS RULE and building a BRAND through emotional experiences, not just great advertising is the key to SUSTAINABLE personal and professional success.

Author, NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success; Author, GUTS! Companies that Blow the Doors Off Business as Usual

An authority on the cool things companies do to succeed, Jackie Freiberg can show you how unconventional business practices have become conventional -- and profitable -- wisdom. Jackie Freiberg is one of today's savviest female business authorities and a connoisseur of gutsy leaders willing to take risks – showing audiences how those strategies transformed their organizations into more competitive, more profitable and more enjoyable places to work. Drawing on first-hand research as such companies as Southwest Airlines, GE and Ernst & Young, Freiberg gives you a first-hand look at the the strategic thinking, processes and practices of gutsy leaders. She’ll show you how to set the tone and create a framework where employees are willing to do whatever-it-takes to be more productive and deliver the kind of service that builds customer loyalty.

Author, NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success; Author, GUTS! Companies that Blow the Doors Off Business as Usual

Kevin Freiberg is a thought leader and authority on leadership and companies that blow the doors off business as usual, providing audiences with examples of unique business cultures and practices that are both highly successful – and highly profitable. Using examples from such companies as Southwest Airlines, USAA and Ritz-Carlton, Freiberg shows you how some of the world's most admired and gutsy organizations use passion and leadership to unleash talent, make work fun and harness the power of technology to deepen customer relationships.

Founder, The Outdoor Stores; Author, Execute or Be Executed and Why Should Someone Do Business With You…Rather Than Someone Else?, Would You Work for You?

No idle armchair philosopher, Sam's insights stem from years of front-line business experience. He grew his single sporting goods store into a 15-store $40 million dollar a year national chain before he sold it to his competitor. His business programs are not just theoretical speeches, they offer tangible ideas, and solutions. They provide a wealth of applicable information as well as the impetus to act on it. Sam questions. He challenges. He informs. He refocuses participants. He provides actionable strategies to address the obstacles faced by so many of today's organizations.

Best-Selling Business Author ; Nationally Recognized Speaker

Adrian Gostick is the author of several successful books on employee engagement and retention. The Carrot Principle by Simon & Schuster has been a New York Times and Wall Street Journal bestseller, and The 24-Carrot Manager has been called a “must read for modern-day managers” by Larry King of CNN. In 2006, The Invisible Employee, from John Wiley & Sons also made the New York Times Best-seller list.

Leadership Expert; Entrepreneur; Bestselling Author; Educator

Stedman Graham delivers his powerful message throughout the country and abroad to corporations, government and civic organizations, colleges and universities, community groups and professional associations. Any business or professional interested in improving their performance and sustaining achievement will benefit from participation in an SGA Success Process Speaking Event or Seminar.  Graham’s audiences include world leaders, corporate and business professionals and diverse organizations. Each Keynote Address and Seminar is tailored for the particular audience in attendance or the specific needs or goals set out by the client.

Former Head Trainer, Walt Disney University ; Expert on customer service, leadership, change and global competitiveness

What is the magic of Disney? Join Doug as he takes you on an entertaining and insightful journey, "behind the scenes," to discover both the secret of Disney’s success and how it and other organizations have overcome spectacular challenges. As an internationally acclaimed expert on customer service, leadership, change and global competitiveness for over 30 years, Doug has inspired and challenged over 1000 audiences and 200,000 individual attendees. His combination of high energy entertainment and thought-provoking lessons is contagious, motivating audiences around the world to maximize both personal and professional success.

President, Luntz Research Companies; One of the four “Top Research Minds,” Business Week; One of the “50 of America’s most promising leaders aged 40 and under,” Time; Author, Words That Work

One of the most honored communication professionals in America today, Frank Luntz has become the go-to consultant when Fortune 100 companies need communication and language guidance. More media outlets have turned to Dr. Luntz to understand the hopes and fears of Americans than to any other political pollster.

Founder and Chairman of Mackay Envelope Company; New York Times best selling author; Columnist

Filled with wit, wisdom and real-life stories, Harvey Mackay's talks immediately enrich your audience's personal and business lives. In presentations tailored to the specific goals of each group, Mackay shares the secrets of how to develop more productive relationships; survive the ever-changing job market, and outsell, outnegotiate and outmotivate the competition.

Top Business Strategist; New York Times Business Bestselling Author; Director of Research, MediaPost; CEO, NFI Research

Bestselling author and Business Strategist Chuck Martin has had his pulse on the latest management trends since first authoring Managing for the Short Term. Sharing the stage with President Clinton, Rudy Giuliani, Dr. Phil, and Lance Armstrong, Chuck Martin advises audiences and companies on how to best cope with today’s business challenges. CEO of international market research powerhouse, NFI Research, Martin overseas a global idea exchange and research engine with a network base of 2,000 senior executives from more than 1,000 companies in 50 countries, including: AT&T, GE, American Express, Deloitte & Touche, Microsoft, and IBM.

Founder and Chairman, LifeAnswers, Inc.; Author, Customer Creation and The Winning Sales Call; Former Faculty Member, American Management Association

Touted as the “$100 Million Salesman,” Sean McArdle is a master motivator and speaker in the areas of sales, negotiation, strategic planning and personal development. His advice about what makes for a successful life and career come directly from his own experiences. His stories will take you on his personal journey from living under a bridge at 25 to negotiating some of the largest printing contracts in the publishing industry at 28.

Founder & CEO of 1-800-FLOWERS.com

Jim McCann is the Chief Executive Officer of 1-800-FLOWERS.COM. He is often sought after to speak on topics of entrepreneurship, marketing, and the Internet.

Highly Acclaimed Corporate Consultant; Professional & Motivational Speaker

Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, organizational psychologist, and business consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.”

President, PCN Associates

As a speaker and consultant, Peg Neuhauser offers practical tips for actions to create a more innovative and adaptive organization. Her focus is on increasing collaboration in cross-functional teams, improving relationships among work colleagues, avoiding burnout, and strengthening the organization’s culture to focus on its goals more effectively. Her stories, case examples, and humor illustrate each idea in a way that is both entertaining and easy to remember. Peg Neuhauser is also the author and co-author of several books about corporate culture and conflict resolution.

Founder and President of Leadership Communication; Author Leading Out Loud and Clicks and Mortar

Called the “eminence grise” of executive coaches by Business Week, the content and method of Terry Pearce’s coaching are radical departures from conventional wisdom and are designed to move people to commitment rather than mere compliance, inspiring new levels of contribution and innovation.

Former CEO of Southwest Airlines and Braniff International; Author of The Winds of Turbulence

Howard Putnam is the former CEO of Southwest and Braniff Airlines and Group VP Marketing for United Airlines. Howard is a business and motivational speaker, author, consultant, commentator, and online mentor on: Leadership, Customer Service, Change, Transformation and Ethics.

Business Consultant ; Author

Sharing his experiences - from first coming to the United States to scrambling to reach the top of his professions – Nido Qubein has become an inspiring business speaker who shows companies that success is possible in any situation. By believing in the best and dedicating hard work and perseverance, people and companies can achieve their best work, and become beacons of success in the business world.

The Attitude Adjuster ; Authority on Personal Growth Strategies

Steve spent much of his own life learning how to pursue and achieve his own definition of success. Luckily for audiences worldwide, that definition has evolved to include showing others his blueprint for realizing their dreams and achieving personal excellence and professional satisfaction.

Founding Partner, Peppers & Rogers Group; Co-author, The One To One Future

As an Adjunct Professor at the Fuqua School of Business at Duke University, Dr. Martha Rogers has helped to spearhead the "Managing Customer Value" coursework at the MBA and Exec Ed level. She is also the co-director of the Teradata Center for Customer Relationship Management at Duke.

President, Sanborn & Associates, Inc. ; Best-selling Author on Leadership, Customer Service and Extraordinary Performance

Whether it's sales, leadership, customer service, or improving individual performance...it's about turning the ordinary into extraordinary. These best-selling books by Mark Sanborn provide you with the strategies and tactics that make a lasting impact on your professional and personal life! Over 2,200 audiences — in every state and a dozen countries — have sought Mark Sanborn’s expertise. Why? Because he educates, informs and entertains so well while at the same time tailoring the message to his audience with such skill that they often think he must be one of them.

Former Yahoo! Chief Solutions Officer & Leadership Coach; Best-selling Author

Currently advising business and public leaders on next-generation strategies, Tim is one of the most in demand speakers on the conference and seminar circuit.

Professor of Finance and Economics (Emeritus), Graduate School of Business, Columbia University; Senior Fellow, Management, The Wharton School, University of Pennsylvania; Founder & Managing Director, Selden & Associates

Conventional wisdom holds that the customer is always king (or queen), but not all customers are created equal, according to Larry Selden. In fact, some may be hurting your business (e.g., people who phone customer service lines thousands of times in a single year). In his speeches Professor Selden shows how businesses can thrive by researching which customers are making them the most money, which are losing them the most money and then developing a customer-centric plan to create the greatest profit. For corporate leaders, middle managers, or small business owners, Selden offers a breakthrough plan to delight their best customers and drive shareowner value.

President, Group Process Consulting; Entertaining and expert storyteller; Author of popular book The Story Factor: Inspiration, Influence, and Persuasion through the Art of Storytelling

Inspirational storyteller and founder of Group Process Consulting, Annette Simmons has devoted her life to public speaking, writing, and consulting for some of the foremost companies in the world. Through her stories she is able to complement the needs of people in organizations, which lead to lasting, mutual communities of influence. Her creative insight in the work place has benefited many key clients such as NASA, IRS, and NSA, IBM, Best Buy, and Dialogue Devices as well as Universities and smaller privately held clients. Annette is an experienced corporate trainer, specializing in "tough situations," allowing her to help a room full of hard-boiled executives switch from the brute force approach of a bully to the elegant tactics of a martial arts master.

Inc Magazine’s tenured leadership and customer service speaker; Author, Creating a Culture of Courage; Internationally Recognized Corporate Speaker

Cindy Solomon’s depth and breadth of experience in corporate America along with her consulting work with hundreds of companies across industries allows her to relate to her audiences first-hand with wit, intelligence and a solid grounding in the realities of the marketplace, customer service, customer loyalty, employee engagement and leadership.

Football Legend; Executive Chairman, Americas, Jones Lang LaSalle

Heisman Trophy winner, Super Bowl MVP and Pro Football of Famer, Roger Staubach generated excitement every time he took a snap from center. His uncanny ability to lead the Dallas Cowboys to come-from-behind victories engineered no less than 23 fourth quarter comebacks. Roger played his entire 11 years of professional football with the Dallas Cowboys, leading the team to four Super Bowls and achieving victories in Super Bowls VI and XII. His pro career culminated in his selection into the Pro Football Hall of Fame in 1985, his first year of eligibility.

Professor of Sociolinguistics at Georgetown University; Author, You Just Don't Understand

Combining the results of years of research and observation of real-life footage of office interaction, Dr. Tannen gives her audience, in a dynamic and humorous style, a fresh framework for understanding conversations both at the workplace and at home.

Leading Authority on Corporate Strategy and Business Transformation; Author of The Discipline of Market Leaders and Double Digit Growth: How Great Companies Achieve It, No Matter What

Michael Treacy has been an expert in market leadership for more than 25 years, aiding the senior management of many companies with their greatest strategic challenges.

Guru of Customer Service, Time Magazine; President, Service Quality Institute

John Tschohl is dynamic, hard hitting, and inspirational. He will create an emotional buy-in using measurable data that CEO’s respond to. John’s message is based on common sense built around his 30 years in speaking, designing training programs, and building high performing workforces.

Author of Driving Growth Through Innovation and Innovation is Everybody's Business; President, The Innovation Resource

Robert Tucker is a much sought after speaker at conferences and company convocations. Clients range from Fortune 500 companies to national and international trade associations. He has been a consultant to Taiwan's Economic Development Ministry and the Japan Marketing Association and has traveled to every continent to share his ideas and strategies with global business leaders.

Leadership Consultant; Author

Rob “Waldo” Waldman delivers the message of maximizing performance in competitive environments. Known as “the Wingman”, he teaches organizations how to build trusting, revenue producing relationships with their employees, partners and customers while relaying his personal experiences as a combat decorated fighter pilot and businessman. He makes a striking parallel that is memorable and exciting and brings fighter pilot energy and passion into each story and illustration.

President of Media Training Worldwide; Leading Corporate Communication Trainer

President of Media Training Worldwide, TJ Walker is an expert on communication and has taught and consulted with countless major corporations, helping them hone their message and techniques.

Motivation Expert; Bestselling Author; Entrepreneur

Desi Williamson has mastered the art of empowering people. The results of his insightful, motivational keynote, half day or full day presentations ignite teams that are much more inspired to raise their standard of performance, a culture that cultivates and develops better leaders and a fundamental organizational shift that fosters being a master of change rather than a victim of circumstances.  Desi gives his audiences the inspiration and tools necessary to succeed regardless of circumstances or conditions.