Brett King

  • Bestselling Author of BANK 2.0, a book on the future of banking
  • Founder, Moven Bank
  • Financial Services Advisor

Brett King is the Bestselling Author of the groundbreaking book Bank 2.0 and strategic advisor to the global financial services sector. He is an International Judge for the Asian Banker Retail Excellence Awards and for the Middle- East Business Achievement Awards. A keynote speaker at leading global events for financial services and innovation, King is an acknowledged expert on innovation, customer experience and channel distribution strategy including understand the fundamental shifts in consumer behavior.

 
  

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Rave Reviews About Brett King
Just wanted to say a big Thank You for your very inspiring sessions in Abu Dhabi. The whole bank is now talking about the imperative to change and face the future.

A Sample of the Groups That Have Hosted Brett King
  • Bendigo and Adelaide Bank
  • Bendigo and Adelaide Bank
  • BANCNET
  • NAB Australia
  • National Bank Of Abu Dhabi
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AUGMENTED - The Latest Book from Brett King
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Explore Brett King's Talks
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Bank 2.0: How Customer Behavior & Technology Changes Banking

Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet banking would provide more revenue than branches in most developed markets, that social network conversations would be the primary criteria for whether customers trust a financial ins ...

Ten years ago, no one could have predicted that 90 per cent of daily transactions would be electronic, that Internet banking would provide more revenue than branches in most developed markets, that social network conversations would be the primary criteria for whether customers trust a financial institution’s brand, and that growth in mobile banking would be the final nail in the coffin for the dominance of branch banking. BANK 2.0 shows how banks can adapt and thrive in this new environment.

The Big Shift: Change Your View of Customer Interactions Forever

What happens when the fundamentals shift and everything you understood about the way we do business is flipped upside down! Most of our business models are based on physical interactions, processes that occur face-to-face, and value based on presence - but what happens when the fundamentals of consu ...

What happens when the fundamentals shift and everything you understood about the way we do business is flipped upside down! Most of our business models are based on physical interactions, processes that occur face-to-face, and value based on presence - but what happens when the fundamentals of consumer behavior shift. If you don’t yet understand the Big Shift then it is likely you and those around you still perceive changes like the arrival of the Internet, SmartPhones, Mobile Payments, Social Media and Networking as the progression of technology adoption. But what if there was more, much more to these changes? In this exciting keynote presentation Brett King, the author of the recent global bestseller BANK 2.0 will change your view of customer interactions forever.

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