Addressing the model in his brand-new book, The Advantage: Why Organizational Health Trumps Everything Else in Business, Pat makes the overwhelming case that organizational health "will surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage." While too many leaders are still limiting their search for advantage to conventional and largely exhausted areas like marketing, strategy and technology, Pat demonstrates that there is an untapped gold mine sitting right beneath them. Instead of trying to become smarter, he asserts that leaders and organizations need to shift their focus to becoming healthier, allowing them to tap into the more-than-sufficient intelligence and expertise they already have. He defines a healthy organization as one that has minimal politics and confusion, high degrees of morale and productivity, and very low turnover among good employees. Drawing on his work consulting to some of the world’s leading teams and reaffirming many of the themes cultivated in his other bestsellers, Pat reveals the four steps to achieving the ultimate competitive advantage.
The Five Dysfunctions of a Team
According to Pat Lencioni, teamwork remains the ultimate competitive advantage, both because it is so powerful and so rare. He makes the point that if you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. Based on his runaway best-seller, The Five Dysfunctions of a Team, Pat uncovers the natural human tendencies that derail teams and lead to politics and confusion in so many organizations. Audience members will walk away with specific advice and practical tools for overcoming the dysfunctions and making their teams more functional and cohesive.
Based on the principles in Getting Naked, Pat presents a revolutionary and counterintuitive approach to client service that yields uncommon levels of trust and loyalty. Naked Service, as Lencioni calls it, provokes consultants and service providers to be completely transparent and vulnerable with clients and to avoid the three fears that ultimately sabotage client allegiance. Learn principles like ‘enter the danger,’ ‘tell the kind truth,’ and ‘always consult instead of sell’ that can help you establish a fiercely loyal client base. Whether you are an internal or external consultant, financial advisor or anyone else serving long-term clients—you will glean some powerful tools for overcoming the three fears, and gain a real and lasting competitive edge.
Silos, Politics and Turf Wars
In his talk, Pat tackles a prominent symptom of corporate frustration: silos, the invisible barriers that separate work teams, departments and divisions, causing people who are supposed to be on the same team to work against one another. According to Pat, silos—and the turf wars they enable—devastate organizations by wasting resources, killing productivity and jeopardizing results. Drawing from his book, Silos, Politics, and Turf Wars, Pat provides leaders with powerful advice on how to eliminate the structural obstacles that derail organizations. Urging leaders to provide a compelling context for their employees to work together, Pat’s model gives leaders a simple tool for enabling clarity, unity and alignment in their organizations.
Managing for Employee Engagement
In this talk, Pat addresses perhaps the most timeless and elusive topic related to work: job misery. Based on his much?anticipated book, The Three Signs of a Miserable Job , Lencioni delivers a message that is as revolutionary as it is shockingly simple. Using a mix of humor and poignancy, he dismantles the root causes of frustration and anguish at work: anonymity, irrelevance and ‘immeasurement.’ In doing so, he provides managers at all levels, as well as employees, with actionable wisdom and advice about how they can bring fulfillment and meaning to any job in any industry. Whether you’re an executive looking to establish a sustainable competitive advantage around culture, a manager trying to engage and retain your people, or an employee who has almost given up on finding meaning and fulfillment in your work, this talk will prove immediately invaluable.
Confronting the Absurdity of Meetings
Based on his popular book, Death by Meeting, Pat Lencioni reveals some surprising truths about why we hate meetings, why we shouldn’t, and how to make them productive—even enjoyable. He debunks the myth that meetings are inherently bad and makes the case that they are, in fact, one of the most critical activities at the heart of a competitive organization. Using pointed and humorous examples from his work, Pat paints the picture of prototypically bad meetings, and presents a new, radical approach to meetings, one that transforms them from drudgery to focused, relevant and compelling business activities.
The Five Temptations of a Leader
Lencioni believes that leaders too often overcomplicate their jobs when, in reality, success hinges on mastering a few simple behaviors that require uncommon levels of discipline. Based on the model from his book The Five Temptations of a CEO, Pat offers actionable advice on how to overcome the five behavioral pitfalls that prevent leaders from achieving their full potential.
The Three Big Questions for a Frantic Family
Drawing on a few of his most influential business models, Lencioni turns his attention to the most important and overlooked organization in society—the family. He demonstrates how addressing three important questions will help families yield context in which to make daily decisions, reduce distractions and, ultimately, restore sanity.
Patrick Lencioni is founder and president of The Table Group, a firm dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement.
Pat is the author of ten best-selling books with over three million copies sold. After ten years in print, his book The Five Dysfunctions of a Team continues to be a fixture on national best-seller lists. His latest book, The Advantage: Why Organization Health Trumps Everything Else in Business, was released to favorable reviews and became an instant bestseller.
Named in Fortune as one of the ‘10 new gurus you should know’ and cited as one of the nation’s top 5 business speakers in the Wall Street Journal, Pat consistently receives the highest overall speaker rating at major conferences, such as the World Business Forum, Willow Creek Global Leadership Summit, SHRM Annual Conference & Expo and Linkage’s G.I.L.D. conference.